Shipping Policy

Welcome to Maxinsurance! We provide insurance and related services. Since our offerings are not physical products, there is no physical shipping involved. This Shipping & Delivery Policy explains how our services are delivered and when you can expect to receive confirmations.

What This Policy Covers

This policy applies to all services, insurance policies, digital documents, and confirmations you purchase from Maxinsurance.

How Service Delivery Works

Since we don’t ship physical items:

  • All confirmations, policy documents, and communications are delivered electronically (via email/SMS or through your online account).
  • No physical shipping costs are charged.
  • You will receive digital proof of purchase and policy documents within the timelines listed below.

When You’ll Receive Your Documents

Type of Service Expected Delivery Method Typical Timeframe
New Insurance Policy Email & Account Dashboard Within 24 hours of purchase
Policy Renewals Email & Account Dashboard Within 24 hours of renewal
Quotes & Estimates Email Within 1–4 hours
Customer Support Responses Email/SMS/Portal Within 1 business day

Note: Delivery times may vary due to verification requirements, weekends, or public holidays.

Email & Digital Delivery

You agree to receive your policy documents and communications through:

  • The email you provided at sign‑up
  • SMS notifications (if enabled)
  • Your Maxinsurance online account

Please check your spam/junk folder if you do not see your emails within the expected timeframe.

No Physical Delivery

Because all Maxinsurance services are digital:

  • There is NO shipping of physical goods
  • There are NO shipping charges
  • You will NOT receive paper policy documents unless specifically requested (additional charges may apply)

Resending Documents

If you didn’t receive your confirmation or documents:

  1. Check your email and spam folder
  2. Log in to your Maxinsurance account
  3. Contact customer support

We’ll resend your documents at no extra cost.

Updates to This Policy

We may update this policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.